Privacy Policy

Introduction

Copper Veil is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our educational programs and website.

We operate in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and follow internationally recognized data protection principles. If you have questions about this policy, please contact us at privacy@coppeerasv.

Information We Collect

Personal Information

When you register for our programs or contact us, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Mailing address for sending program materials
• Payment information for program enrollment
• Program preferences and areas of interest
• Any information you provide in your communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source that brought you to our site
• Cookie data (see our Cookie Policy for details)

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your explicit consent, contractual necessity for program enrollment, legitimate business interests in improving our educational offerings, and legal obligations under Thai law.

How We Use Your Information

We use the personal information we collect for the following purposes:

Program Delivery

• Processing program registrations and enrollments
• Communicating program schedules, updates, and changes
• Providing educational materials and resources
• Issuing completion certificates when applicable

Communication

• Responding to your inquiries and requests
• Sending administrative communications about your enrollment
• Providing information about upcoming programs (with your consent)

Website Improvement

• Analyzing website usage to improve user experience
• Understanding which content is most helpful to visitors
• Troubleshooting technical issues

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our programs, such as payment processors, email service providers, or educational material suppliers. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using secure protocols
• Secure storage of personal information on protected servers
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Staff training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:

• Program enrollment records: Retained for 5 years after program completion for record-keeping purposes
• Contact form inquiries: Retained for 2 years or until the inquiry is resolved
• Marketing consent records: Retained until consent is withdrawn
• Financial transaction records: Retained for 7 years in accordance with Thai accounting regulations

After the retention period expires, we securely delete or anonymize your personal information.

Your Rights

Under Thai data protection law, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@coppeerasv. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top of this policy indicates when it was most recently revised.